Terms of service

Welcome to Clean Haven Solutions! These Terms of Service govern your access to and use of our repair, maintenance, and installation services. By engaging our services, you agree to these terms. If you do not agree, please refrain from using our services.

Service Agreement

When requesting services from Clean Haven Solutions, clients agree to receive estimates and schedule work based on mutual convenience. Pricing is subject to on-site inspection and approval and may vary depending on the specific requirements of the job. We are committed to transparency and will provide a detailed scope of work for all service agreements.

Client Responsibilities

Clients are responsible for:

• Providing safe and unobstructed access to the worksite.
• Securing any required permits for structural or regulated work.
• Clearly communicating any project preferences or changes in a timely manner.

This collaboration ensures efficient and effective service delivery.

Payment Terms

• Full payment is required upon completion of services unless otherwise agreed upon.
• Payment methods will be detailed in your service agreement.
• For larger projects, a deposit may be required before work begins.

Failure to make timely payments may result in additional fees or service delays.

Warranties and Guarantees

We stand by the quality of our work. All services come with a satisfaction guarantee. Issues related to workmanship will be addressed promptly and without additional charges within the warranty period specified in your contract.

Cancellation Policy

• Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.
• We encourage clients to reschedule promptly to avoid disruptions or fees.

Limitation of Liability

While we strive to deliver excellent service, Clean Haven Solutions is not liable for:

• Delays caused by unforeseen circumstances or factors beyond our control.
• Damages resulting from pre-existing conditions at the worksite.

Amendments

Clean Haven Solutions reserves the right to update these Terms of Service as needed. Clients will be notified of significant changes through our website or direct communication.